Welcome to The House of Skin. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or communicate with us.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, such as:
• Full name
• Contact details (phone number, email, address)
• Date of birth
• Health and medical history relevant to dermatological care
• Appointment details
• Insurance information (if applicable)
• Payment information
Automatically Collected Data
When you visit our website, we may automatically collect certain information using cookies and similar technologies, including:
• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Device and operating system
How We Use Your Information
We use your information to:
• Provide and manage dermatology services
• Schedule and confirm appointments
• Communicate treatment updates and reminders
• Respond to your inquiries and requests
• Process payments
• Improve our services, website, and patient experience
• Comply with legal and regulatory requirements
Legal Basis for Processing (Where Applicable)
We process your information based on:
• Your consent
• Performance of a contract (treatment agreement)
• Compliance with legal obligations
• Our legitimate interests (e.g., quality improvement, service administration)
Sharing & Disclosure
We may share personal information with:
• Healthcare professionals involved in your care
• Laboratories or diagnostic facilities
• Third-party service providers who assist with appointment systems, billing, or IT services
• Legal and regulatory authorities when required by law
We do not sell or rent your personal data to third parties.
Cookies & Tracking Technologies
We use cookies to:
• Enhance website functionality
• Analyze website usage
• Remember preferences
You can choose to disable cookies through your browser settings, but some features of our website may not function properly as a result.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal and medical information for as long as necessary to fulfill the purposes outlined in this policy, and as required under applicable laws and regulations.
Your Rights
Depending on applicable law, you may have the right to:
• Access and receive a copy of your personal information
• Request corrections
• Request deletion
• Object to certain processing
• Withdraw consent at any time
To exercise your rights, please contact us (details below).
Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child’s data is stored with us, please contact our team.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Your continued use of our website and services after changes indicates your acceptance of the updated policy.
Contact Us
If you have questions regarding this Privacy Policy or would like to exercise your rights, reach us at:
Clinic Name: The House of Skin
Address: Kiran Hospital, Gill Rd, Opp. Janta Nagar Chowk, Dasmesh Nagar, Ludhiana, Punjab 141003, India
Phone: +91 82735 00120
Email: pmatharoo14@gmail.com